At Stone Plus India Pvt. Ltd., we take pride in delivering handcrafted excellence to your doorstep. Our shipping and delivery process is designed to ensure that your order reaches you safely, efficiently, and with complete transparency.

Order Processing

  • All orders are processed within 2–4 business days after confirmation.
  • Custom or made-to-order items may take longer to process, typically 7–21 business days, depending on design complexity and material availability.
  • You will receive a confirmation email once your order has been placed and another with tracking details once dispatched.

Shipping Locations

  • We ship domestically across India and to international destinations.
  • For international orders, duties and taxes (if applicable) will be borne by the customer and are not included in our product or shipping charges.

Delivery Timeline

  • Domestic Shipping (India): Estimated delivery within 5–10 business days.
  • International Shipping: 10–25 business days, subject to customs clearance and local logistics.

Note: Delivery timelines may vary during peak seasons or due to unforeseen logistical challenges.

Shipping Charges

  • Shipping charges are calculated at checkout based on product weight, dimensions, and delivery location.
  • Free shipping may be available on select domestic orders or promotional offers.

Delivery Partners

We partner with trusted logistics providers such as Delhivery, Blue Dart, DTDC, India Post, FedEx, and DHL (for international shipping) to ensure timely and secure delivery.

Delivery Exceptions

  • Please ensure that the shipping address and contact number provided are accurate. We are not responsible for delays caused by incorrect or incomplete addresses.
  • If the recipient is unavailable at the time of delivery, the courier will attempt re-delivery or contact the customer for further instructions.

Packaging & Handling

Each product is carefully packed using high-quality materials to prevent damage during transit, especially for our delicate inlay and marble-based creations.

Receiving Your Order

  • Upon receiving your package, please inspect it for any visible damage.
  • f any item is received in a damaged condition, please notify us within 48 hours, along with photographs and order details, at info@stoneplusindia.com.

Questions or Support?

For any shipping or delivery-related queries, feel free to contact us: